PANAYAMYou've been invited to an interview with an AI interviewer. Here's what that means.
It's a real conversation, by voice and video, in your browser. A person at the company reviews it afterwards and makes every decision. This page tells you how to prepare and what happens to your interview.
Five steps, about 25 minutes
- Your invitean email with your personal link, or a booking link to pick a time
- Check your setupcamera and microphone test on the join page
- Give consentyou tick a box before anything is recorded
- The conversationthe interviewer asks, listens and follows up, with live captions
- A recruiter reviewsthe company's team reads the scorecard and contacts you
A quiet room and a steady connection
- Use the latest Chrome, Edge or Safari on a laptop or phone. Nothing to install.
- Allow camera and microphone access when the browser asks.
- Sit somewhere quiet, facing the light, with your face in the frame.
- Use the "Check camera & mic" button on the join page before you start.
- Have a glass of water nearby. Answer in your own words; there are no trick questions.
Talk as you would to a recruiter
- The interviewer speaks English or Taglish, depending on the role. In a Taglish interview you can ask to switch to English.
- Take your time. She waits for you to finish before replying.
- If you're interrupted, say "wait" or "I'm not done" and continue.
- She will never tell you how you scored or whether you got the job. That comes from the company.
- Please interview alone. A second voice helping you is detected and noted.
What you agree to, in plain words
The consent checkbox on the join page, under the Data Privacy Act of 2012 (RA 10173). The interview cannot start until it is ticked.
- You can decline. Reply to your invite email to ask for an interview with a person instead.
- What is recorded. Your audio, video and a transcript. From the video, a still frame is taken about once a minute.
- What is scored. What you say against the role's criteria, with quotes from your own answers. For professional roles, on-camera presence too: engagement, eye contact, framing and composure.
- What is never scored. Age, ethnicity, gender presentation, disability, religious dress or skin tone.
- Who sees it. Named recruiters at the hiring company, under role-based access. Panayam staff access is logged.
- Where it is kept. On Google Cloud in Singapore. See the fairness and data statement.
A dropped connection is not held against you
- 0 sSignal degradesthe interviewer notices
- 15 sShe warns youin the interview's language
- recoversYou carry onnothing is lost
- 60 sShe ends politelyif it never recovers
- afterYou get an emailwith a link to pick a new time
Long silence
If she can't hear you for a while she checks in, up to three times, then ends the call and emails you a new booking link.
Technical fault
If something on our side breaks, she apologises, the call ends, and you receive a reschedule email. Nothing is scored.
Need a person?
Reply to your invite email at any point. The recruiting team, not the AI, answers.
Candidate questions
Is there a time limit?
Each role has a maximum length, usually 25 to 35 minutes. The interviewer wraps up politely when it is reached.
Can I redo my interview?
Not on your own. If the call failed for a technical reason you'll get a reschedule email automatically. Otherwise, contact the recruiting team through your invite email.
Can I reschedule?
Yes, if you booked your own slot: use the link in your email. Interviews can be moved up to 14 days ahead, with at least 12 hours' notice.
Will the AI decide whether I get the job?
No. It conducts and scores the first interview. A recruiter reads the scorecard, listens where needed, and makes the decision with the hiring manager.
Can I interview from my phone?
Yes, in Chrome, Edge or Safari. Hold the phone upright at eye level and use earphones if the room is noisy.
How do I know if Panayam is working?
Open the service status page. If it says operational, refresh your interview page and try again; otherwise reply to your invite email.
What if I'm not comfortable with video?
Use the “Request a human interviewer instead” link on your interview or scheduling page. A recruiter will contact you to arrange an interview with a person.